Refund policy
Returns & Refunds
You have 14 days from the day you receive your order to request a return.
To be eligible, items must be unworn, unwashed, and returned with all original tags attached.
Return shipping is paid by the customer — returns are not free. We recommend using a tracked service, as we can't be responsible for items lost on their way back to us.
To start a return, email info@richesabode.com with your order number.
Once we receive and inspect your return, we'll refund your original payment method within 5–10 business days.
Right of withdrawal (EU/UK): You have the right to cancel your order within 14 days of receiving it, without giving a reason, in line with EU/UK consumer law. Use the model cancellation form below or email us.
Delivery: Orders are dispatched from Portugal within 1–2 business days. Orders placed before 14:00 (WEST) are processed the same business day. Delivery typically takes 3–5 business days within Europe and 5–7 business days for the rest of the world.
Contact: Riches Abode · Rua Palmira Pedro, Lote 2B 4E, 3030-770 Coimbra, Portugal · info@richesabode.com
Model cancellation form — To Riches Abode, Rua Palmira Pedro, Lote 2B 4E, 3030-770 Coimbra, Portugal, info@richesabode.com: I hereby give notice that I withdraw from my contract of sale of the following goods: __________, ordered on __________, received on __________. Name: __________. Address: __________. Date: __________. Signature (if on paper): __________.