Shipping
Shipping information.
Where we ship, how long it takes, and what it costs. Anything not covered here? Email hello@richesabode.com.
Processing time
Orders placed before 2pm WET on a working day are dispatched the same day. Orders placed after 2pm, on weekends or on Portuguese public holidays ship on the next working day.
You’ll receive a dispatch email with a tracking link the moment your order leaves our studio.
Delivery times
Estimates from the day your order is dispatched (not from the day you order). All deliveries are made by CTT.
| Destination | Working days |
|---|---|
| Portugal continent | 3–5 days |
| Madeira & Açores | 3–5 days |
| Spain (peninsula) | 3–5 days |
| Rest of EU | 3–5 days |
| UK, Switzerland, Norway | 3–5 days |
| USA & Canada | 5–7 days |
| Rest of world | 5–7 days |
Costs
| Destination | Cost |
|---|---|
| Europe (Portugal, Spain, EU, UK, Switzerland, Norway) | €4,99 |
| USA & Canada | €42,00 |
| Rest of world | €48,00 |
Europe — over €100
USA & Canada — over €300
Rest of world — over €300
Applied automatically at checkout.
Tracking
Every order is fully trackable. You’ll get an email with a tracking link as soon as we hand the parcel over to the courier. If you have an account, the same link is in your order history under My orders.
Customs & duties
Orders shipped within the European Union are duty-free.
Orders shipped to the UK, Switzerland, the United States and the rest of the world may be subject to import duties or local taxes on delivery. These are set by the destination country, vary by item value, and are not included in your order total. They’re payable directly to the courier on delivery.
Lost or delayed orders
If your tracking hasn’t updated in 5+ working days or your parcel hasn’t arrived in the expected window, email hello@richesabode.com with your order number. We’ll open a trace with the courier within 24 hours.
Wrong address
Double-check your shipping address at checkout — once an order is dispatched we can’t change the address mid-transit. If you spot a mistake within 1 hour of ordering, email us immediately and we’ll do our best to update it before the parcel leaves.